To use our ALL EYES ON ME eyelash growth serum, follow these simple steps: Apply a thin line of serum to the roots of your lashes, as you would with eyeliner. Make sure you do this on clean, dry lashes. Use the serum regularly, preferably morning and evening, for best results. You will see your eyelashes become longer and thicker over time.

To use our ALL EYES ON ME heated eyelash curler safely, follow these steps: Make sure the device is clean and dry. Turn on the heated eyelash curler and set the desired temperature (usually between 40 and 60°C). Wait a few seconds for it to change color indicating it is ready for use. Gently place your eyelashes between the heated tongs, being careful not to pinch the skin. Gently press on the lashes and hold for a few seconds (3-5 seconds). Release gently. Use the eyelash curler before applying mascara for best results. Finally apply your usual mascara.

We accept returns within 30 days of your purchase. However, if more than 30 days have passed since your purchase, unfortunately we will not be able to offer you a refund or exchange.

The item must be unused or barely used and in its original condition , including packaging.

Yes, cash or gift cards cannot be returned. Therefore, if you have purchased our serum and are not satisfied with it within 30 days of your order, contact us for refund only. Regarding our heated eyelash curler, it can be returned to the following address: 8 Place Roger Salengro, 31000 Toulouse, France, provided that it is in its original condition , including its packaging.

Any item not in original condition or damaged, or any item returned more than 30 days after delivery are non-refundable.

If you notice any damage to your item on the day of receipt, please notify us as soon as possible by sending us an e-mail to the following address: info.alleyesonmeteam@gmail.com . Please include a photo of the damaged item as proof, as well as a screenshot showing the date your order was received. This process will allow us to organize a product exchange under the best conditions.

Once we have received and inspected your return, we will send you an email to let you know if your refund is approved. If approved, your original credit card or payment method will be automatically credited within a few days.

If you haven't received a refund yet, check your bank account first, then contact your credit card company and your bank, as the process may take some time.

We only make exchanges for items that were initially defective or damaged upon receipt of your order.

If you need to replace an item with the same one, please contact us by email at info.alleyesonmeteam@gmail.com . You can also send your item to our address: 8 Place Roger Salengro, Toulouse, 31000, France.

If the item was marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit equal to the value of the item being returned.

Shipping costs to return an item are the customer's responsibility and are non-refundable.

You must ship the item to the following postal address: 8 Place Roger Salengro, Toulouse, 31000, France.

The time it takes to receive your exchanged product may vary depending on your location.

If the value of the item you are shipping is more than $75, we recommend using a shipping tracking service or insuring your shipment, as we do not guarantee that we will receive the returned item.